3 reasons to have a virtual business phone number

As the technological landscape continues to evolve, virtual business phone numbers have emerged as a powerful tool, revolutionising the way in which companies are able to connect with clients and customers. 

What is a virtual business phone number? In short, a virtual business phone number is one that is linked to your business account rather than a physical location. They don’t work the same way as telephone numbers connected via a landline or smartphone. Take, for example, the Ericsson-LG (E-LG) iPECS Cloud System – a virtual business number system which allows you to stay connected wherever you are in the globe, calling from any device. Virtual business phone numbers are quite literally revolutionising the way in which the world is able to communicate.

Here, the experts at GRH Comms explore three reasons why adopting a virtual business phone number is essential for any modern business.


A virtual business phone number lends an air of professionalism to your business. Unlike personal phone or generic numbers, a virtual business phone number allows you to create a dedicated line exclusively for business communications. A distinction between personal and professional calls instils confidence in your business and demonstrates your commitment to maintaining a professional image.

Better still, virtual business phone numbers offer a range of features that enhance professionalism. From customisable greetings to voicemail services, virtual business phone numbers enable you to deliver a seamless experience to callers. 

Ultimately, whether it’s a call from a prospective client or an existing customer, having a virtual business phone number reinforces your reputation as a reliable and trustworthy organisation.


In today’s interconnected world, the ability to stay connected at any time, anywhere is priceless. Virtual business phone numbers enable companies to communicate effectively regardless of their location or device. Whether they’re calling from the officer, working remotely or travelling for business, a virtual business phone number ensures seamless connectivity at all times.

One of the key advantages of virtual business phone numbers is their ability to forward calls easily. Calls can be redirected to any designated device, whether it’s a desk phone, mobile or computer. This means that you will never miss important calls, even when you’re on the move. Better still, this flexibility enables employees to maintain productivity and responsiveness.

Furthermore, virtual business phone numbers allow your communications strategy to grow with your business. Whether it’s adding new lines to support expanding operations or adjusting call routing preferences to optimise efficiently, virtual phone numbers have the ability and adaptability required to thrive in today’s dynamic business environment. 


For businesses of all sizes, managing costs and budget is a must. Virtual business phone numbers offer a cost-effective solution compared to traditional phone systems. Unlike conventional landlines or mobile phones that require businesses to invest in expensive hardware, virtual business phone numbers operate on cloud-based platforms, eliminating this unnecessary cost.

Better still, virtual business phones allow organisations to seamlessly add or remove lines as needed, without incurring additional expenses. This is particularly beneficial for startups and small businesses, looking for the flexibility to expand their organisation operationally without the burden of hefty investments. 

Additionally, the E-LG iPECS Cloud System comes equipped with advanced features such as chat, call analytics, call recording and integration with CRM systems. This allows businesses to optimise their communications strategy at a cost-effective price.

Are you ready to create a virtual business phone number? Contact GRH Comms

It’s clear that virtual business numbers have become indispensable tools for organisations looking to elevate their communication capabilities. Embracing this innovative technology will allow businesses to grow and succeed in today’s competitive market.

If you want to boost your business’s communications strategy, contact GRH Comms. Our team of experts will ensure you have the correct communication tools and technology in place, shaped around your goals and ambitions.